Frequently Asked Questions
Everything you need to know about your daily brew.
How do you ensure the freshness of the coffee beans?
We roast our beans in small batches daily. Every bag is marked with a roast date, and we pack them in one-way valve bags to ensure you receive them at their peak flavor profile.
What is the standard shipping time for orders?
Orders are typically processed within 24 hours. Depending on your location, you can expect your coffee to arrive within 3 to 5 business days via standard shipping.
Do you offer a subscription service?
Yes, we offer flexible subscription plans where you can choose your favorite blends and delivery frequency. Subscribers also enjoy a 10% discount on every recurring order.
Can I return coffee if I don't like the taste?
As coffee is a perishable food item, we cannot accept returns. However, if there is an issue with the quality or an error in your order, please contact us within 7 days for a replacement or refund.
Are your coffee beans ethically sourced?
Absolutely. We work directly with farmers and cooperatives to ensure fair wages and sustainable farming practices. We are committed to transparency and quality throughout the supply chain.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.