Returns & Exchanges

At Coffee Supreme, we want you to enjoy every brew. If your order isn't quite right or arrives damaged, we offer a hassle-free return policy for all our specialty beans and equipment within 30 days of purchase.

Return Process

• 1.
  Contact Support

  Reach out to our customer care team via email with your order number and a brief explanation of the issue.

• 2.
  Prepare Your Package

  Ensure the items are in their original packaging; for coffee beans, the bag must remain unopened to qualify for a return.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your box and drop it off at any authorized courier location.

• 4.
  Receive Refund or Exchange

  Once our team inspects the returned items, we will process your full refund or ship out your replacement coffee within 3-5 business days.